November 2019 Official Word


Official Word

November 2019

Volume 20, Issue 11


  1. President's Message
  2. One Family
  3. Professional Development Update
  4. Save the Date!
  5. Events Calendar
  6. Newly Designated Clerks
  7. IIMC Foundation Scholarships
  8. Sponsors





























































































































































































































































































































































City Clerks Association of California

CCAC President's Message
Patrice Olds, MMC

Welcome to Fall and the changing of the seasons. I love it when it gets brisk outside and you see all the evidence of change from the turning colors on trees to red, yellow, and brown and I love the crunch of leaves underfoot. The Fall is a season in which we embrace change and that has been what CCAC has been doing this past month.

The full CCAC Board meets annually for a day and a half to focus on goal setting for the year ahead. This year we hired a facilitator, Lisa Yates, Principal of ACS Quantum Strategies, LLC to lead us through a three-year strategic planning process. The board held this meeting in early October and will be meeting in early November to formally approve the plan. In the December Official Word, we will provide you with the full plan and will share opportunities to get involved in task forces related to the strategic goals. The goals are focused on three key areas: 1) Governance, 2) Communication & Branding, and 3) Education.

You’ll be hearing more about specific initiatives under each core area as we progress through the next three years. In the course of this process, we realized that we need to develop better data about our organization, in order to make the good decisions we need to make.

To that end this first year of the three-year plan we will be focusing internally on finishing updating all of our policies, improving board knowledge, creating investment strategies around our long-term fiscal health, examining membership pricing, updating our League bylaws, and taking the steps necessary to ensure our infrastructure is strong.

We expect this effort will include a professional membership survey to set a baseline for future surveys – this will be our most externally focused piece. Again, seeking the information we need to make the best decisions in the interest of the membership going forward.

My commitment to you is that I will listen. In this year of seeking information, I want to understand our history, validate data, hear from our partners, explore the ‘why’, but most importantly really listen. No topic is off the books for discussion. Please approach me, or any board member, about anything on your mind.

My second commitment is I will share what I hear with the Board and I will communicate with the membership on what we are doing and where we are. Primarily through Official Word, the League ListServ, and through direct email to members.

And finally, I am committed to ensuring a strong relationship with the Board and especially a strong collaboration with Anthony Mejia, 1st Vice President and Melissa Thurman, 2nd Vice President, so that this multi-year process continues seamlessly under their leadership in the next two years.

I am keenly aware that our association is undergoing a sea-change in membership, and I believe the demographic survey will bear that out. The Board too is at the point of really seeing new leadership take a place at the table. And this is a wonderful thing, and something we truly need to embrace. How will we welcome and ensure continuity? By making sure each board position also focuses on succession planning. That positions identify deputy positions and reach out to give the next generation of leadership a seat, a voice and make sure knowledge transfer is happening in each role.

In closing, this organization has focused on the past several years on continuous improvement and has demonstrated how well we can innovate, be flexible, and embrace change. I look forward to the robust discussions that will accompany these processes and the innovation that this group is particularly adept at making. We will also be seeking input from our partners to provide insights this year. Thank you for your faith in us. We look forward journeying through this strategic plan together and really making you proud.


We're All One Family!

On behalf of the CCAC Board of Directors, we would like to extend our thoughts to everyone affected by the fires throughout the state and our gratitude to the clerks of the affected areas for your tireless efforts in assisting in the management of these emergencies in your communities. Please know we are thinking of you all.

Professional Development Update 
Shawna Freels, MMC

New Law & Elections Seminar

December 11-13, 2019

The City Clerk’s New Law & Election Seminar held by the League of California Cities being held in Garden Grove this year is a must to learn all of the new regulations and rules affecting our offices that were approved during the 2019 legislative session.

Other sessions include courageous communications, by-district elections and redistricting under the California Voters Right Act, handling electronic communications in response to PRA requests, and managing the marginal employee. The seminar ends on a note of humor as comedian Jan McInnis provides attendees with steps to conquer, and even embrace change, using humor techniques that work in business settings.  Registration is open now. See you in Garden Grove!



Events Calendar

CCAC Education Workshops

1) Leadership Lessons: Rising Through the Organization
2) City Managers Panel: Leadership Strategies for the Most Difficult Challenges

November 7, 2019 at 9:00 a.m. - Menifee Community Services Center
Click here for more information.

Athenian Dialogues 

Girl, Wash Your Face by Rachel Hollis
Facilitated by Sahar Andrade, MB.BCh
November 15, 2019 at 9:00 a.m.
Hosted by City of Burbank
Click here for more information.


Born A Crime by Trevor Noah
Facilitated by Randi Johl, MMC
January 24, 2020 at 9:00 a.m.
Hosted by City of Palm Springs
Click here for more information.


New Law and Elections Seminar December 11-13, 2019 at Hyatt Regency Orange County, Garden Grove. Click here for more information.

Visit CCAC Events Calendar for all upcoming education opportunities.

Newly Designated Clerks

Jacqueline Edwards, CMC - Deputy Assistant District Secretary, San Francisco Bay Area Rapid Transit District (BART)

Tawnia Pett, CMC - Executive Assistant / Clerk of the Board, Orange County Mosquito and Vector Control District

Leticia Miguel, CMC - City Clerk, City of San Leandro

Lindsey Lara, CMC - City Clerk, City of San Rafael

Sarena Garcia, CMC - Program Specialist, City of Oceanside

Connie Horca, CMC - Deputy City Clerk / Admin Assistant, City of Sand City

Myra Maravilla, CMC - City Clerk Specialist, City of Long Beach

IIMC Foundation Scholarships
Free money, education, and fun!  
Colleen J. Nicol, MMC / IIMC Foundation Board Member

The IIMC Foundation raises funds for scholarships and other IIMC programs.  Year after year to date, every qualified applicant receives a $400 scholarship to attend either Technical Training for Clerks or the Master Municipal Academy.  Have you applied?

IIMC is currently accepting applications for:

  • Institute and Academy scholarships ($400 each)
  • Jim Tinnin Online Learning scholarships ($100 each)
  • IIMC annual conference grants (free conference registration)

Some of the many ways to donate to the Foundation include:

  • Donate along with your IIMC dues renewal
  • Join a giving Society (Friend, Patron, New Century Club, Turtle, Schwarzkopf, and Shinner levels)
  • Complete a donation pledge card
  • Remember a loved one with a memorial gift
  • Create or donate to a restricted endowment for scholarships (CCAC has two!)
  • Participate in fundraisers
    • A trip for two for a full week in Hawaii (winner drawn at IIMC annual conference)
    • Conference registration (enter by January 15, 2020)
    • Santa Claws (purchase by November 7, 2019)

The stronger the Foundation, the more help for you and all municipal clerks!

Visit today to find out more or contact me:

Colleen J. Nicol, MMC


[email protected]

Sponsors (click image)