July 2020 Official Word


Official Word

July 2020

Volume 21, Issue 7



  1. President's Message
  2. Article Submission
  3. Clerks of the Year!
  4. Events Calendar
  5. Newly Designated Clerks
  6. New Members
  7. CCAC Annual Election
  8. Membership Update
  9. Professional Development Update
  10. IIMC Raffle
  11. Region 1 Update
  12. Sponsors









































































































































































































































































































































































































































































































City Clerks Association of California www.californiacityclerks.org

CCAC President's Message
Patrice Olds, MMC

Dear CCAC Members,

I am keenly aware that we are all standing in a moment, a movement, of change and possibility. Each person must decide their role, their action, their passion for themselves as we have this national discussion on racism in our country. It is a painful discussion; and one that is long overdue. And we cannot cover our ears and eyes at this moment.

If it feels daunting to participate in that effort, start with your own organization or even department first. My City Manager has hosted two employee listening sessions, where he listens to how we are doing as an organization specifically with regard to racism in the workplace. What issues are there? People courageously spoke up about what we don’t do well. Where we can be better and do better. He heard some very pointed and direct feedback from people of color in our organization and from people who are opening their eyes to the impact that their white privilege has given them. There were very specific take-aways from recruiting differently, broadening the geography of who we compare to in our Equal Employment Opportunity analysis, to creating an employee led task force to discuss on-going challenges and changes needed in the workplace to be more inclusive, to just giving a safe space for people to express their anger and fear and tell their own story. Both meetings were very powerful and just shows that more needs to be done. I know our City is not the only city doing something like this.

We are all still dealing with escalating COVID-19 cases in California also and processing the grief from the deaths, sickness, economic woes, and societal stress. Our new normal with half or more of staff working from home, innovating new delivery models for candidate nomination processes, and struggling with changing budgets and great uncertainty about the future impacts. Dealing with all those weighty issues and also making sure you have your hand sanitizer, mask and maybe caffeine just an arm’s reach away.

CCAC is continuing to work for the clerk membership and just this morning passed next year’s budget. Due to the unforeseen nature of the future impacts on travel, conferences, trainings due to the pandemic we have made a commitment to review the budget every quarter to made adjustments as needed. We are also making changes to the scholarship structure to offer better support for clerks in these fraught times. Look for more information on that coming soon from Professional Development Director Shawna Freels.

And I did have one very happy day last Thursday when I got to recognize five clerks of distinction, the first ever Deputy City Clerk of Distinction and the City Clerk of the Year! Please take a moment to read about these outstanding clerks later in this newsletter and do send an email or give them a call – they deserve the accolades.

Be well, stay safe, and be the change you want to see in the world.


Submission by Randi Johl, CCAC Legislative Director

“Silence becomes cowardice when occasion demands speaking out the whole truth and acting accordingly.” – Mahatma Gandhi

Some will say, why are you writing this article? This has nothing to do with elections, or records, or the legislative process. My response is simple…how could I not write this article? I am a public servant. I have an obligation to hear the voices of the community that I serve, some of whom are speaking for the first time, and acknowledge their words, feelings and existence.     

I cannot know what it is like to be black in America – I am not black. I can only listen. I can hear. I can see. Perhaps most important, as a fellow human being, I can empathize. And that empathy, will compel my action.

I can still feel the shame when I think about the bus stop on Highway 12, at the end of the dirt road that led to the farm migrant housing where we lived. The elementary school kids giggling and pointing when I boarded. I lived in the fields that my dad worked in and wore homemade dresses or cultural outfits my grandmother made. I was other.

I can still feel the frustration when I think about losing the 8th grade spelling bee. My teachers and family were so disappointed because culturally I should have been able to spell well enough to advance to the next round with ease. I was Indian after all. I was other.     

I can still feel the hurt when I think about being told to “go back to my country” and called “Paki” in the high school courtyard while I ate lunch with my friends who also happened to be of Indian and Pakistani descent. For the record, I was born in America. I was still other.

I can still feel the disgust when I think about my brother and I, as educated professionals being born and raised in this country, being pulled aside routinely for secondary security checks at the airport after 9/11. The accusatory looks of the screeners looking at our identifications were piercing, as if we had to explain ourselves somehow. We were other.        

I can still feel the anguish when I think about how my ancestors suffered in India for generations at the hands of British colonizers. Less we think that happened a long time ago, India received its independence in 1947. Northern India was divided into India, Pakistan, Kashmir, ensuring years of religious conflict and limited growth. Partition left a legacy of mass migration nationwide, unimaginable living conditions and death. With the physical wealth being taken out of the country, and land being lost, generational poverty continues today. We were other.  

I can still feel the anger when I think about learning of the history of Asian Indians being brought to the American colonies in the 1700s as indentured servants and slaves. This ad printed in the Virginia Gazette asks for the return of a runaway East Indian slave in exchange for 40 shillings. We were other.

Finally, I can still feel on a regular basis the weariness, the tiredness, and the exhaustion, of being in a place to teach and learn what microaggressions are (i.e., “What are you” or “Where are you from” or “Where are you really from” or “What kind of Indian are you” – Google it, there’s many more) and why diversity, inclusion and equity matter in every aspect of our lives for the sake of humanity.

This is why I can empathize. This is the empathy that leads to action. This is what leads me to actively engage personally and professionally in the race and equity conversations that are happening inside my City Hall with staff and Council, as well as in the community. This is what leads me to stand with my black and brown brothers and sisters on social media. This is what leads me to read more books, listen to more podcasts, and watch more documentaries right now on these subjects without time to waste.

I thought about ending this article with an apology if I have offended anyone. I reconsidered. This is real and I’m not sorry. And more importantly, I know that many of you, my fellow colleagues, are also taking action on many fronts based on your own empathy, understanding and learning. You are taking action in your own communities, in your own neighborhoods, at your own dinner tables, in the homes of your family and friends, in your own conference rooms, and at your own City Halls. Apologies are not needed nor warranted. Quite the contrary, for that action and courage my friends, on behalf of humanity, I thank each and every one of you.  

Clerk of the Year / Clerks of Distinction

CCAC President Patrice Olds virtually presented the 2020 Clerks of Distinction and Clerk of the Year Awards. Congratulations to this year's winners! Please take a look at our 2020 Clerk of the Year webpage! For a video of the presentation, please check out CCAC's Facebook page.

Clerk of the Year - Wendy Clock-Johnson, Assistant City Clerk, City of Sacramento


Deputy City Clerk of the Year - Jocelyn Kwong, Deputy City Clerk, City of San Ramon


President's Special Awards of Distinction:

Compassionate Leadership & Mentoring - Anna Grandys, City Clerk, City of Indian Wells


Value Based Leadership with Heart - La Vonda M Pearson, Director of Government Services / Town Clerk, Town of Apple Valley


Difference Maker & Key Influencer - Monika Radeva, City Clerk, City of La Quinta


Leading with Expertise & Great Style - Linda Troyan, City Clerk Services Director, City of Rancho Cucamonga


Building Powerful Partnerships with Presence - Teresa Vargas, City Clerk, City of Lathrop


Events Calendar

CCAC Education Workshops

Intersecting Emotional and Social Intelligence with Leadership Effectiveness
October 16, 2020 at 9:00 a.m. - Virtual
Click here for more information.

In case you missed it…

The League of California Cities is now hosting a City Clerk’s Department Roundtable Discussion on various topics every other Wednesday at 1:30 p.m. The day before the Roundtable the League will send out a survey seeking ideas for topics of discussion. This last Roundtable focused on reopening procedures for City Hall and we had over 50 participants sharing great ideas and tips. Please be on the lookout for the survey and join us for the next Roundtable on June 24.

Athenian Dialogues 

With the announcement from IIMC allowing for the temporary changing of the “in-person” requirement of Athenian Dialogues, many states have taken up the challenge to providing quality dialogues through a virtual platform. We here are also doing that, with a few virtual dialogues in the works. I’m happy to say that we also have several amazing dialogues you can sign up for in person as well. Registration information is out now, or will be soon in the near future, so please check the CCAC website for details on each dialogue and to register.

If you would like to host an Athenian – in person or virtually – for 2020, please contact me for more information: (707) 839-3251 or [email protected] 

Upcoming Dialogues:

Born A Crime by Trevor Noah
Facilitated by Peggy Hawker, MMC
August 7/8, 2020
Click here for more information.

Obsessive Genius by Barbara Goldsmith
Facilitated by Stephanie Smith, MMC
August 28, 2020 at 9:00 a.m.
Hosted by City of La Habra
Click here for more information.

Becoming by Michelle Obama
Facilitated by Stephanie Smith, MMC
October 3, 2020 at 9:00 a.m.
Hosted by City of La Quinta
Click here for more information.

dare to lead by Brene Brown
Facilitated by Kathy Flamson, MMC and April Sousa, CMC
October 30/31, 2020
Click here for more information.

Capital Gaines by Chip Gaines
Facilitated by Laura Nieto, MMC
November 6, 2020 at 9:00 a.m.
Hosted by City of Eastvale
Click here for more information.

Master Municipal Clerk Academy
Virtual!! Beginning in September, 2020. 
Click here for more information and to register online.

Visit CCAC Events Calendar for all upcoming education opportunities.

Newly Designated Clerks

Karen Baldwin, CMC - City Clerk Specialist, City of Long Beach

Darcy De Leon, CMC - Administrative Technician, Town of Colma

Vanessa Quiroz, CMC - Secretary, City of Bell Gardens

Clementine Bonner Klein, MMC - Senior Assistant City Clerk, City of Monterey

Claudia Isbell, MMC - Clerk, Ontario International Airport Authority




Gloisy Gonzalez-Langarica, City of Monte Sereno
[email protected]

Alison Walker, City of Upland
[email protected]

Darlene Jackson, MCE
[email protected]

Chelsea Breitenburcher
[email protected]

Eduardo Gonzalez, City of Millbrae
[email protected]

Vanessa Hackney, San Elkijo Joint Powers Authority
[email protected]

Gabrielle Morones, City of Avalon
[email protected]

Tayler York, City of Corona
[email protected]

Daniel Lopez, Chino Basin Water Conservation
[email protected]

Aimee Osuna, City of El Centro
[email protected]


CCAC Annual Election 
Leilani Brown, MMC, CCAC Nominating Committee Chair

CCAC is conducting its annual election. 

The electronic ballot will be emailed to all eligible voting members no later than July 28, 2020, and the deadline to complete and submit the ballot is August 28, 2020.



Marc Donohue, MMC (Membership Services Director)

The new annual membership renewal period is now here. Now that the 6-month renewal period from January 1, 2020 through June 30, 2020 is over, we will now begin our normal 12-month annual membership renewal period from July 1st through June 30th. This change was made to allow for membership dues to be collected on a fiscal year basis going forward, resulting in accurate reporting.

Membership dues will be due on September 30, 2020. Memberships not renewed by September 30th will be considered lapsed memberships and you will not be eligible for scholarships or member-rates for the annual conference and educational sessions.

Everyone should have received a membership renewal email from CCAC on or around June 15, 2020, for the annual 12-month membership renewal. Due to a glitch in our membership database,  the incorrect invoice was attached to your membership renewal email. Please ignore the attached notice that you received. To receive your correct invoice, please login to your CCAC account to retrieve the correct invoice for your membership dues.

If you are having issues generating your invoice from your CCAC account, please email [email protected] and we can generate the invoice and email it to you.

On behalf of the entire CCAC Executive Board, we thank you for being a member and renewing your membership! If you have any questions about this new membership renewal process, please contact Membership Services.

Professional Development Update 
Shawna Freels, MMC

Scholarship Period Extended!

The CCAC FY 20-21 Round 1 Scholarship Application Period has re-opened! Application deadline is July 15. Scholarships will be awarded for programming held July-December 2020. Apply at www.californiacityclerks.org/scholarships.

MMCA has gone virtual!

Our MMC Academy Institute Director Pamela Miller recognizes how much you value educational and professional development opportunities. So, while she is saddened that she cannot join you in person this September, she is happy to announce a special short-term virtual offering as a replacement for the September Academy. These sessions will be in the unique interactive format you’ve come to expect from the Academy.

CA Master Municipal Clerk and Clerk of the Board Institute Leadership Series. Six (6) different sessions, all geared toward those of you working to earn your Master Municipal Clerk (MMC) credential. These are not sessions for those working towards CMC accreditation.

You can register for one or all six, the choice is yours. The cost is $100 per session. Each session is four-hours in total, broken up into two consecutive days and is approved by IIMC for 2 MMC/CMC points. You must be able to attend both portions of the session, fully participate, and complete the learning assessment in order to receive a certificate of completion.

Registration is now open for the first two sessions, with the other four coming online soon. Each session requires its own registration and has its own cutoff date. Please note there is limited availability in each session and confirmation is done on a first-registered, first-paid basis. Priority will be given to California clerks working on their MMC. Once the session is full, a wait list will be created. Sessions may be repeated if demand is high.

These sessions will be conducted using Zoom software. These will be interactive sessions so participants will be required to have their camera on and be seen for the entire 4-hour session and you must be in a location that allows for full participation. No exceptions will be made to this requirement.

For details, see the announcement or visit the website at www.millermcg.com. You may also contact Pamela at [email protected]

For updates on CCAC programming and scholarship opportunities, or to register for other upcoming trainings, check the Education & Events page of the CCAC website.

IIMC Foundation

Say Aloha To Hawaii! Fundraiser

The IIMC Foundation and American Legal are sponsoring an education fundraiser that can land you in beautiful Hawaii. Support a good cause and buy your tickets today!

Deadline has been extended to July 31, 2020!

Region 1 Director's Message 
April Sousa, CMC

As many of you know, Region 1 is a rural region, consisting of cities in Del Norte, Humboldt, Mendocino and Lake Counties. It often becomes difficult for clerks in my region to travel places for training opportunities, and many outside clerks are unable to come to workshops hosted by Region 1 because of the distance. With COVID-19, a silver lining presented itself among all the chaos. Region 1 became the first region to beta test a virtual workshop, and what a success it was! Over 30 people were interested and 29 officially participated in a workshop facilitated by Rosanne Richeal on Leading Dynamic and Sustainable Partnerships. There was even several Special District Clerks that took advantage of this opportunity, and it was awesome to compare ideas with them as a fellow Special District Clerk.

The success of this first workshop, and countless recent others, has paved the way to Region 1 planning to host another virtual workshop in October on Intersecting Emotional and Social Intelligence with Leadership Effectiveness. This is a great opportunity to work interactively with clerks throughout the whole state without having to leave your own town! Space will be limited to 30 participants, however there will also be a wait list in case of cancellations. Check out the Workshop Announcement for more information.

Sponsors (click image)