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NetFile Gives Back - Webinar
Wednesday, May 12, 2021, 9:00 AM - 1:00 PM PDT
Category: Education Workshops

NetFile Gives Back - Webinar

 

Put a Little Disney Magic in Your Agency


As part of our ongoing GIVEBACK TO THE CLERKS program, NetFile is pleased to announce its 11th FREE Webinar Workshop in the last 2 years.  The workshop is approved by the IIMC for 1 MMC or 1 CMC point.  If you don’t need the points you can still attend!  Here is the info below:

UPCOMING FREE EDUCATIONAL WORKSHOP (sponsored entirely by NetFile)

                (Worth 1 MMC/CMC point - pending)

Date of Webinar:  Wednesday, May 12, 2021

Time of Webinar:    9:00 am – 1:00 pm

Registration:  First-come, first-served basis.  Space is limited. 

Please forward this information to anyone else in your office that would like to attend.

How to register:  Send e-mail to [email protected]

COURSE DESCRIPTION:  Pete Blank, Professional Speaker

Put a Little Disney Magic in your Agency

Municipal Clerks, Administrators, and Finance Officers have a tremendous amount of responsibility when it comes to their agencies. This session will explore how Disney uses all five senses to create “The Disney Show,” and how you can do the same in your city. In addition, you will learn the not-so-hidden secrets of how Disney creates a work culture that adds value for both cast members and guests which leads to increased customer satisfaction and highly engaged employees.

During this four-hour session participants will:

• Examine how utilizing the five senses can deliver a “Disney Show” element in your agency;

• Discover the three ways to create a Disney-like work culture;

• Formulate a plan to add “Disney Magic” into your city.

  • 9:00am – 10:00am    The Magic of Leadership
  • 10:00am – 11:00am The Magic of the Employee Engagement
  • 11:00am – 12:00pm  The Magic of Customer Service
  • 12:00pm – 1:00pm    The Magic of Business Processes

Bio for Pete Blank

After a stint as a television sportscaster, Pete began his Disney career in 1994.  Over the next 13 years, he managed various areas of Disney's theme parks and resorts, where he learned what it takes to run a world-class organization.  Pete was blessed to spend a majority of his time working at the Disney University.  While there, he led the Traditions program, which is known worldwide as one of the premiere employee orientation programs. He also facilitated college level courses to thousands of Disney College Interns, and was a Segment Learning Manager for Walt Disney World, Disneyland Resort, and the Disney Cruise Line.

Pete is the Training and OD Manager for the Personnel Board of Jefferson County.  As a leadership expert and professional speaker, he also works with organizations and associations all across the U.S., helping them achieve their goals in the areas of leadership, employee engagement and customer service.  His first book is Employee Engagement: Lessons from the Mouse House. His next book, 55 Ways to add Disney Magic to your Organization, was released on August 1, 2020.  Both books are available on Amazon.com.

Remember, space is limited, so please sign up now by sending an e-mail to [email protected]